Discover everything about OAMI and the services offered
Meter reading made easy, complete control over accounts & billing, take control over water and electricity usage.
Take control of your meter.
The OAMI account service is available for Android devices on Google Play. Find "Smart Protea" on Google Play or click on the Google Play icon below:
Registration for your OAMI account is free. Once you have registered you will have full access to your OAMI account. This means that you will be able to view and monitor your usage, view your statement, make payments (via debit order, credit card or EFT) online, purchase electricity via SMS, receive low credit SMS notifications, and much much more. Once you have topped up your account the credit token will be automatically delivered to your meter (if you have a smart prepaid meter).
This service is only available for Protea Metering clients. If you are unsure if you should register on OAMI, please feel free to contact our friendly call centre agents. All our contact details can be viewed at www.ProteaMetering.co.za.
If you are a property developer, body corporate or managing agent and would like to make use of the OAMI system, please contact our marketing department via www.ProteaMetering.co.za.
IMPORTANT: You must have an OAMI installed smart meter to make use of the functionality. You must register an account to be able to top up your account. Administration costs may be charged by your provider on transactions. Our sites are designed with the latest technology such as HTML 5 and javascript. If you have an older browser such as Internet Explorer 6, 7 or 8 you may have limited functionality on your account. We advise that you download and install a modern browser such as Mozilla Firefox or Google Chrome.
Learn MoreMeter reading made easy, complete control over accounts & billing, take control over water and electricity usage.
In Advanced Metering Infrastructure solutions, Best Of Breed refers to using the best technologies and products in the world to produce an integrated smart metering system. For years we have been at the forefront of new technology in the utilities industry because we insist on the BEST.
Advantages of OAMI:
▸ Deeper Industry-specific functionality
▸ Full- and partial-scale implementation has a lower total cost per meter<
▸ Better Asset and Resource Management
▸ Sustainability
▸ Better Customer Service
▸ Transparency
▸ Token delivery: Purchase your prepaid electricity token online and we will deliver it to your meter or top-up your e-wallet account in one easy step.
▸ Track your load profile and credit remaining online via the App (for Android) or the Website.
▸ Low credit alert: We will send you notification when your credit runs low.
▸ Water leak alert: If your water meter is linked to the system, you will get an alert if the consumption does not shut down overnight.
▸ Management tools for Time-Of-Use customers to optimise consumption outside peak periods.
The specialised OAMI Dashboard provides unmatched functionality as a complete solution for managing agents, building landlords and property developers. Click HERE to view the full list of services.
The OAMI platform provides tailor-made information and management tools that is unmatched in the utilities industry.
These tools include:
▸ Electricity network model with schematic diagram generator depicting substations, panels, transformers, distribution boxes and loads.
▸ Allocation of supply meters, load meters and check meters to panels.
▸ Summated consumption reports.
▸ Water network model of pipes and nodes on which water meters can be associated.
▸ Allerts on water consumption descrepancies.
▸ Token delivery service. The utility can employ any (or many) prepaid vending systems. They can be configured to send the token to OAMI, from where it will be delivered to the meter of the customer. It is a handy tool if the meter has lost communication with the customer panel. The service can be implemented for all clients as an automated service, to specific clients, or for ad-hoc token deliveries via a web interface.
▸ Near real-time energy audit on prepaid and credit meter consumption.
▸ Meter reading delivery into billing system.
▸ Automated billing. The utility can implement automated billing on its existing billing system to act on the events triggered by the meter reading delivery subsystem.
▸ Prepaid, post-paid or E-wallet billing programs. The utility can offer the option to any client with a smart meter to operate on prepaid, post-paid or e-wallet. The credit register of the meter is updated with an integration with the billing system. This makes time-of-use tariffs possible on prepaid customers. Credit control and debt collection is completely managed and controlled.
▸ Load management. The utility can implement load management with switchable tariffs, or directly on load switches via credit registers. Customers are encourage to implement demand side management with installed devices that acts on utility tariff switching.
▸ Prepaid water. The utility can link water accounts are linked to the electricity accounts of customers. The utility can set the credit register of the meter.
If you need more information about the OAMI platform our friendly marketing team with gladly arrange a meeting to give you a demonstration and a tailor-made quotation to fit your needs.
These informative videos tell you everything you need to know. Simply click on one and it will start automatically.
These are the most frequently asked questions and the answers. It's easier than you think!
The Credit Wallet Explained: Download PDF
The OAMI platform is free to use for the consumer. There are transaction fees payable when you top-up your account.
No. OAMI is only for Protea Metering clients. If you want Protea Metering to be your utility provider, feel free to Contact Us
Protea Metering is a reseller, and cannot by law charge the end-consumer more for electricity/water than the tarrifs set by NERSA. If your water/electricity is unexpectedly high you should look at your consumption. Click here for more information: Lower Consumption PDF Save water/electricity PDF
Protea Metering has been a market leader in die utilities industry since 1997. Protea Metering strives to be the best in the industry. We aspire to implement a long-term relationship with our customers, based on efficient, prompt and helpful service, and anticipating our customers' needs. To guarantee our quality, we will continually invest in training and education for our workforce and make sure we have the best technological tools to keep us ahead in the industry. By providing quality and ethical service we reach our goals of giving value to the customer and to be an exemplary corporate citizen.
Being “customer service oriented” boils down to one idea: helping people. As simplistic as it sounds, this ethos is the key to making it work as an organization.
Protea Metering believes in transparency. We provide clients and landlords with as much information as is relevant for them to manage their accounts.
Protea Metering has always been the market leader in the utility industry, especially when it comes to technology. We have an engineering team that is constantly researching and developing new technologies in-house.
Protea Metering offers a variety of service options to suit every possible need, which includes everything from Full Metering Service to Billing and Collection Service to Read Only Service.
We would love to hear from you whether you need some guidance, need some information, want to give a compliment or have a suggestion on how we can improve our service.
80 Rauch Avenue, Georgeville, Pretoria, South Africa
info@proteametering.co.za
+27 12 804 1039